Delivery Info

We ship from Japan

1. The shop accepts orders from all over the world. Pricing is calculated at checkout and depends on the weight and bulk of your order.

2. To check whether we can ship to your country, please add the items you wish to purchase to your cart and enter your delivery address at checkout. If your country is not available as a shipping destination, it may be due to courier service suspensions or shipping restrictions in your area. Please feel free to contact us at info@art-stationery-jp.com if you have any questions.

 3. Orders outside Japan are exempt from Japanese Sales Tax, however, you may be asked to pay local tax and customs charges etc when the goods arrive in the destination country.
These additional charges come directly from your domestic government.
The shop is not responsible for these additional fees, they are the responsibility of recipient.
Please check with your country's customs office for more details.

 

4. For EU Customers

Please note that our prices are displayed excluding taxes. When your order is delivered to an EU country, you may be required to pay Value Added Tax (VAT) and/or import duties upon delivery, depending on the regulations of your country and the value of your order.

These charges are determined by your local customs authority and are the responsibility of the recipient. We are unable to predict the exact amount in advance.

For orders valued above your country's customs threshold, additional import fees may apply. Please check with your local customs office or tax authority for more details before placing your order.

We are not responsible for any delays caused by customs clearance procedures.

Pre-ship proccesing time

Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse.

Usually shipping day .
For in-stock 1 - 3 business day ( Monday - Friday ).
For out-stock 5 - 7 business day ( Monday - Friday ).

In case of shipment delays, we will intimate you via email.